I’m sure most of you saw the last minute of Super Bowl XLIX and went to bed thinking about the pivotal decision that the Seattle Seahawks made at the one yard line with under a minute remaining that cost them the game. If you’re a football fan, especially a Seattle Seahawks fan, I’m sure you’re still shaking your head wondering why didn’t they call a running play in that situation? The obvious questions that are being asked in sports talk shows, in bars and restaurants, and around the water cooler this week are:
– Why did this happen?
– Who made that call?
– Why was that call made?
– Whose fault was it?
But, let’s face it, what’s done is done! All this commentary won’t change the outcome, will it? But, as I sit here and hear all of this, I wonder: how does an experience like this really affect someone that’s directly impacted by it? In this case, the Seattle Seahawks…
Obviously, for the Seattle Seahawks football team and organization, the end result of Super Bowl XLIX was very disappointing and will leave a sour taste in their mouths for awhile. But, really…where do they go from here? How will it affect them psychologically? What will their mojo be like going into the offseason and training camp in 2015?
Like him or not, Pete Carroll is not only good football coach, but he is a good mentor and leader. He’s a catalyst of an organization that promotes a team culture built upon trust, loyalty, and learning. Just like after every game, the coaching staff won’t point fingers or repeatedly dwell on the negatives. They will breakdown the game plan, play scripts, and the game tape to determine what happened, what they could have done better, learn from the experience, and start preparing for the next season. My guess is that this team and organization will rebound stronger than ever because they believe in its mission and culture. I believe that their psychic and mojo will be just fine.
So, for the rest of us, what we can we take away from this? Well, to start, a team or organizational culture like Seattle’s just doesn’t magically happen without effort. That’s true with any business or organization as well. It’s psychic, culture, and mojo must start at the very top and trickle down through the rest of the organization. The best organizations promote learning cultures to make themselves better by continually assessing their performance , successes, and failures and share and teach what was experienced from good or bad decisions with their employees, members, or followers.
In a nutshell, they don’t point fingers, they get to the root causes, learn and teach, and correct the flaws to make every one better for the good of the whole.
“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”
– Jack Welch –
An effective CEO, like Pete Carroll, will make that happen…